Cancellation and Refund

Effective date: 2023-07-15

Introduction

Welcome to Moaiji (“Company”, “we”, “our”, “us”)!

This Cancellation and Refund Policy govern our dealing with cancellation and refund-related issues of our service located at https://moaiji.com/  operated by Moaiji.

Overview

No type of refund is offered by us, especially since our dealing is mainly involving digital goods, digital products, digital services.

Refunds

We do not issue refunds. However, you can mail us at customer_complaint_and_support@moaiji.com regarding your issue and company may consider refund in specific cases.

Cancellations

We reserves the right to cancel any order at any time without prior notice or reason. Orders may be automatically canceled by our system if issues are detected with payment, incorrect delivery details, or other similar reasons. Customers can initiate order cancellations by sending an email to customer_complaint_and_support@moaiji.com. Please include your order number and reason for cancellation in the email.